Framework
Product safety: GPSR – Regulation (EU) 2023/988
The General Product Safety Regulation applies to consumer products throughout the supply chain up to the marketplace. Complass guides you from your role through risk analysis and mandatory information to accident reporting and recall.
What is the GPSR?
The General Product Safety Regulation (GPSR) is Regulation (EU) 2023/988. Since 13 December 2024 it has replaced the Product Safety Directive 2001/95/EC. It requires that only safe consumer products reach the market and governs risk analysis, technical documentation, labelling, mandatory information in online offers, reporting of accidents, and recall and remedy.
Content as of:
Does it apply to me?
Affected are manufacturers and own-brand sellers, authorised representatives, importers, distributors, web shops, fulfilment service providers and operators of online marketplaces that sell products to consumers in the EU or have them sold. The obligations depend on the role; one company can hold several roles.
For products already covered by their own EU product legislation, for example with CE marking, the Regulation applies only to the aspects and risks that this legislation does not cover. In the first step, Complass delimits which parts apply to a product.
This overview does not replace legal advice. The legal or normative text is authoritative; in Complass you check applicability with guidance based on the references.
Legal basis
- Art. 2 GPSRArticle 2 GPSR Scope1. This Regulation applies to products that are placed or made available on the market insofar as there are no specific provisions with the same objective under Union law which regulate the safety of the products concerned. Where products are subject to specific safety requirements imposed by Union law, this Regulation applies only to those aspects and risks or categories of risks which are not covered by those …Open original (EUR-Lex – consolidated version of 29.05.2026) ↗Scope
- Art. 3 GPSRArticle 3 GPSR DefinitionsFor the purposes of this Regulation the following definitions apply: - (1) ‘product’ means any item, whether or not it is interconnected to other items, supplied or made available, whether for consideration or not, including in the context of providing a service, which is intended for consumers or is likely, under reasonably foreseeable conditions, to be used by consumers even if not intended for them; - (2) ‘safe …Open original (EUR-Lex – consolidated version of 29.05.2026) ↗Definitions
- Art. 5 GPSRArticle 5 GPSR General safety requirementEconomic operators shall place or make available on the market only safe products.Open original (EUR-Lex – consolidated version of 29.05.2026) ↗General safety requirement
- Art. 9 GPSRArticle 9 GPSR Obligations of manufacturers1. When placing their products on the market, manufacturers shall ensure that those products have been designed and manufactured in accordance with the general safety requirement laid down in Article 5. 2. Before placing their products on the market, manufacturers shall carry out an internal risk analysis and draw up technical documentation containing at least a general description of the product and its essential …Open original (EUR-Lex – consolidated version of 29.05.2026) ↗Obligations of manufacturers
- Art. 19 GPSRArticle 19 GPSR Obligations of economic operators in the case of distance salesWhere economic operators make products available on the market online or through other means of distance sales, the offer of those products shall clearly and visibly indicate at least the following information: - (a) name, registered trade name or registered trade mark of the manufacturer, as well as the postal and electronic address at which they can be contacted; - (b) where the manufacturer is not established in …Open original (EUR-Lex – consolidated version of 29.05.2026) ↗Obligations for distance sales
- Art. 22 GPSRArticle 22 GPSR Specific obligations of providers of online marketplaces related to product safety1. Without prejudice to the general obligations provided for in Article 11 of Regulation (EU) 2022/2065, providers of online marketplaces shall designate a single point of contact allowing for direct communication, by electronic means, with Member States’ market surveillance authorities in relation to product safety issues, in particular for the purpose of notifying orders issued pursuant to paragraph 4 of this …Open original (EUR-Lex – consolidated version of 29.05.2026) ↗Obligations of online marketplaces
Key dates
- GPSR in force · Art. 52 GPSRArticle 52 GPSR Entry into force and applicationThis Regulation shall enter into force on the twentieth day following that of its publication in the Official Journal of the European Union. It shall apply from 13 December 2024.Open original (EUR-Lex – consolidated version of 29.05.2026) ↗
- GPSR applies, General Product Safety Directive 2001/95/EC repealed · Art. 50, Art. 52 GPSRArticle 52 GPSR Entry into force and applicationThis Regulation shall enter into force on the twentieth day following that of its publication in the Official Journal of the European Union. It shall apply from 13 December 2024.Open original (EUR-Lex – consolidated version of 29.05.2026) ↗
- Emergency procedures under Chapter IIa applicable · Art. 8a GPSRArticle 8a GPSR Application of emergency procedures1. Articles 8b and 8c of this Regulation shall apply only if the Commission has adopted an implementing act pursuant to Article 28 of Regulation (EU) 2024/2747 with respect to products covered by this Regulation. 2. Articles 8b and 8c of this Regulation shall apply only to products covered by this Regulation which have been designated as crisis-relevant goods pursuant to Article 18(4) of Regulation (EU) 2024/2747. …Open original (EUR-Lex – consolidated version of 29.05.2026) ↗
Key dates under the consolidated version of 29 May 2026. Further acts of the Commission may specify the obligations.
How Complass helps
- 11phases
- 31guided steps
- 8document templates
- 55requirements in the catalogue
Guided GPSR project
Eleven phases from scope and roles through risk assessment and documentation to online sales, accidents, recall and emergency mode.
Catalogue of obligations by role
The obligations of all economic operators, manufacturers, authorised representatives, importers, distributors, fulfilment service providers and online marketplaces in the wording of the Regulation, with status and evidence.
Templates
Role and product list, internal risk analysis, technical documentation, labelling and mandatory information, internal procedures, complaints and accidents register, accident report in the Safety Business Gateway, and recall notice and remedy.
The phases in the module
- Scope and delimitation
- Roles in the supply chain
- Safety requirement and risk assessment
- Technical documentation and series production
- Labelling, contact details and instructions
- Obligations in the supply chain
- Online sales and marketplaces
- Complaints and accidents
- Dangerous products and recalls
- Cooperation with authorities and traceability
- Emergency mode, sanctions and transition
Catalogue: Obligations of the General Product Safety Regulation
Matching modules
Compliance management
Implement frameworks with guidance: phases, templates, document pyramid, catalogues, gap analysis, objectives and action plan up to the audit in the auditor portal.
Learn moreRisk management
Risk register with qualitative or quantitative assessment, risk appetite and treatment plan, linked to assets, vulnerabilities and incidents.
Learn moreIncident management
Record incidents, check reporting obligations under NIS2, the CRA and the GDPR and track the reporting deadlines with a countdown.
Learn moreFrequently asked questions
We only sell through a marketplace. Does the Regulation affect us?
Yes. As a manufacturer, importer or distributor you have your obligations even if the marketplace has obligations of its own. Complass assigns the role to you per product.
Does Complass report accidents to the authority?
No. Complass prepares the details for the report in the Safety Business Gateway and documents the case; you submit the report yourself.
Does Complass replace a legal review?
No. Complass structures roles, obligations and evidence based on the text of the Regulation; the legal assessment of the individual case remains with you.
Try Complass with your own data
Set up your trial yourself, with a sample project per framework if you like. If you would rather see Complass first, request a demo.