Complass – Navigate compliance Complass – Navigate compliance

Who it’s for

Complass for procurement and supplier management

You select suppliers and service providers and manage them. More and more often this includes the question of how securely a supplier works. Complass helps you classify suppliers and request and review evidence, without questionnaire ping-pong by email.

Framework overview in Complass (sample project)

The challenge

Many suppliers, little time

Not every supplier is equally critical. Without classification, all of them get the same long questionnaire, or none.

Evidence by email

Certificates and self-assessments arrive as attachments, expire and cannot be found at the next audit.

Requirements from several laws

NIS2, the GDPR and DORA each set their own supply chain requirements, and the departments expect an answer from procurement.

What concerns the supply chain

Depending on the company, one or more of these requirements apply:

Frameworks: NIS2 · GDPR · DORA · ISO 27001

  • Supply chain security as part of risk management, including relationships with direct suppliers and service providers Section 30 BSIG§ 30 BSIG Risikomanagementmaßnahmen besonders wichtiger Einrichtungen und wichtiger Einrichtungen(1) Besonders wichtige Einrichtungen und wichtige Einrichtungen sind verpflichtet, geeignete, verhältnismäßige und wirksame technische und organisatorische Maßnahmen, die in Absatz 2 konkretisiert werden, zu ergreifen, um Störungen der Verfügbarkeit, Integrität und Vertraulichkeit der informationstechnischen Systeme, Komponenten und Prozesse, die sie für die Erbringung ihrer Dienste nutzen, zu vermeiden und …As of: 26.09.2026 · Source: gesetze-im-internet.deOpen original (gesetze-im-internet.de) ↗
  • Only use processors that provide sufficient guarantees and bind them by contract Art. 28 GDPRArticle 28 GDPR Processor1. Where processing is to be carried out on behalf of a controller, the controller shall use only processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of this Regulation and ensure the protection of the rights of the data subject. 2. The processor shall not engage another processor without prior specific …As of: 06.10.2026 · Source: EUR-Lex – consolidated version incl. corrigendaOpen original (EUR-Lex – consolidated version incl. corrigenda) ↗
  • In the financial sector: manage ICT third-party risk, with a register of information and contract requirements Art. 28 DORAArticle 28 DORA General principles1. Financial entities shall manage ICT third-party risk as an integral component of ICT risk within their ICT risk management framework as referred to in Article 6(1), and in accordance with the following principles: - (a) financial entities that have in place contractual arrangements for the use of ICT services to run their business operations shall, at all times, remain fully responsible for compliance with, and …As of: 05.10.2026 · Source: EUR-LexOpen original (EUR-Lex) ↗

Not sure which frameworks apply to you? Start the applicability check

Costs, effort and time: consultant only, consultant with Complass or in-house with Complass? Open the compliance cost calculator

General information, not legal advice. This page summarises the legal position in simplified form and does not replace an assessment of your individual case. The wording of the laws and standards is authoritative.

How Complass helps

Classify suppliers

Classify suppliers by criticality and set the appropriate scope of evidence.

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Request evidence directly

Request self-assessments and evidence directly from the supplier, review them and ask for more where needed. With questionnaires for NIS2, GDPR, ISO 27001, the CRA and IEC 62443-2-4.

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Supply chain risks

Assess supplier risks in the risk register and follow up measures, together with information security.

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Matching offers

Supplier requirements usually arise from NIS2, the GDPR or ISO 27001. You can use supplier management with each of these frameworks.

available

Framework GDPR

  • Records of processing, TOMs and processing on behalf
  • Data breaches with the 72-hour deadline

from €79 per month plus VAT in the Practice package, size S, annual payment

available

Framework ISO/IEC 27001

  • From project mandate to a certification-ready ISMS
  • Statement of Applicability and all mandatory documents
  • Document measures once, use them for several frameworks

from €179 per month plus VAT in the Start package, size S, annual payment

All prices are for businesses, not for consumers. They are net plus VAT with annual payment; monthly payment carries a surcharge of 15 %. As of 16 October 2026. Enterprise and groups of companies on request.

Frequently asked questions

Do our suppliers have to buy Complass?

No. Suppliers receive an invitation and answer the request in a supplier access of their own.

We are a supplier ourselves. Does this help us too?

Yes. For companies that provide evidence to their customers there is a separate page for suppliers and service providers.

Try Complass with your own data

Set up your trial yourself, with a sample project per framework if you like. If you would rather see Complass first, request a demo.