Complass – Navigate compliance Complass – Navigate compliance

Packages and sizes

Monthly prices with annual payment in advance. Monthly payment: +15 %. Minimum term 12 months, automatic renewal, cancellation up to 3 months before expiry. Business customers only.

How your price is made up

  1. Choose a package: Start, Business, Professional or Premium.
  2. Choose a size: S, M or L, depending on your number of employees.
  3. Add what you need: Further frameworks and the building blocks risks, BCM, vulnerabilities, privacy operations, Trust Center and Jira cost about 1.5 times as much in size M and twice as much in size L as in size S. Assets, suppliers and the AI fill-in assistant cost the same in every size.
  4. Premium contains all frameworks. Professional and Premium also contain all building blocks.
  5. Enterprise: For more than 1,000 employees or more than 3 companies we prepare an individual quote for you.

Start

To get started with one framework.

€179 / month

Size S (up to 50 employees), net, with annual payment

  • Employee access for all employees, up to 50
  • 1 site included
  • 3 users
  • Auditor accesses free of charge, up to 5 per audit
  • 1 framework included
  • plus baseline protection: GDPR and AI Act and Whistleblower protection (HinSchG) (not counted as a framework)
  • 5 GB for evidence
  • 1 project per framework
  • Included in every package from Start to Premium: management cockpit (Section 38 BSIG), PowerPoint reports, company colours in the portal, and counters and app badge in the navigation
  • Core features: guided projects, templates, gap analysis, action plan, evidence, export, help
  • Incident management included: personal data breaches under the GDPR, NIS2 and CRA reports with the respective framework
  • Secure sign-in for everyone: MFA, passkeys and single sign-on (OpenID Connect)
  • Permissions per area with role profiles
  • Domain check stage 1 included: SPF, DKIM, DMARC, certificates and further public settings of your domains
  • Deadlines page with calendar subscription, key figure trend and management report
  • Training in the portal with certificate of participation
  • Available as add-ons: assets (500), suppliers (50), AI fill-in assistant (300 suggestions per month) and the Jira connection
Select in configurator

Business

Several frameworks with risks and business continuity management.

€449 / month

Size S (up to 50 employees), net, with annual payment

  • Employee access for all employees, up to 50
  • 1 site included
  • 10 users
  • Auditor accesses free of charge, up to 5 per audit
  • 2 frameworks included
  • plus baseline protection: GDPR and AI Act and Whistleblower protection (HinSchG) (not counted as a framework)
  • 25 GB for evidence
  • 3 projects per framework
  • Included in every package from Start to Premium: management cockpit (Section 38 BSIG), PowerPoint reports, company colours in the portal, and counters and app badge in the navigation
  • everything in Start, plus:
  • Risk management
  • Business continuity management (BCM) with business impact analysis
  • Email reports (in preparation)
  • Connection to Microsoft Teams
  • Available as add-ons: assets (500), suppliers (50), AI fill-in assistant (300 suggestions per month) and the Jira connection
Select in configurator

Premium

All frameworks, for larger organisations with many users, assets and suppliers.

€1,490 / month

Size S (up to 50 employees), net, with annual payment

  • Employee access for all employees, up to 50
  • 1 site included
  • 50 users
  • Auditor accesses free of charge, up to 5 per audit
  • all frameworks included
  • 100 GB for evidence
  • 5 projects per framework
  • Included in every package from Start to Premium: management cockpit (Section 38 BSIG), PowerPoint reports, company colours in the portal, and counters and app badge in the navigation
  • everything in Professional, plus all frameworks and larger quantities:
  • Asset management up to 2,500 Assets
  • Supplier Management up to 250 suppliers
  • AI fill-in assistant with 500 suggestions per month (coming soon)
  • Trust Center for your customers (coming soon)
Select in configurator

For large companies and groups

Enterprise / Group · from €36,000 per year, net

  • more than 1,000 employees or more than 3 companies
  • all frameworks and all modules
  • API and webhooks
  • Service level agreement (SLA)
  • personal contact
  • Self-hosting (later)
  • individual agreement
  • Domain check stage 1 included: SPF, DKIM, DMARC, certificates and further public settings of your domains
Request a quote

Industry templates

An industry template preselects the usual frameworks and building blocks for your industry. It has no price of its own: you can change the selection at any time, and the configurator prices exactly what you end up selecting.

Configurator

1 Size

How many employees does your company have?

The size determines the price. Employee access for all employees of your size is included.

More precisely (optional)

More than 1,000 employees or more than 3 companies? Then we prepare an Enterprise quote. Ask about Enterprise

2 Frameworks

Frameworks

1 included, each additional €99 / month

Industry template (optional): preselects matching frameworks and building blocks, which you can change afterwards.

Industry Manufacturers Medical technology Healthcare Hospitals

In preparation: EU GMP Annex 11, 21 CFR Part 11. Send an enquiry

3 Package

Package

4 Extras (optional)

Everything in this step is optional. You can skip it and add things at any time later.

Modules

Included in your plan: Incident management

Coming soon: AI fill-in assistant, Trust Center, Zammad connection, Certification management, Asset connectors, ServiceNow connection. Not yet bookable. Professional and Premium include these building blocks at no extra charge as soon as they are available.

Add-ons

Included in your package: 3 users, 5 GB, 1 projects per framework.

Support from Complass (one-off)
Implementation support (one package size or none)

You can optionally add onboarding, implementation support and training. Factual and organisational, not legal advice. Larger scopes and training on request.

5 Summary

Billing

Your selection with monthly and yearly price is shown on the right. There you can request a quote or save the overview as a PDF.

Your selection

Start SS (up to 50 employees)€179
Hospitals (Section 391 SGB V and B3S)included
GDPRBaseline protection, in every planincluded
AI ActBaseline protection, in every planincluded
Whistleblower protection (HinSchG)Baseline protection, in every planincluded
Incident managementincluded with NIS2, CRA or GDPRincluded
Asset management and zones500 Assets€99
Business continuity management (BCM)€79
Supplier Management50 suppliers€99
Monthly
€456
Yearly
€5,472
One-off
€0

50 employees · 1 site · 3 users · 5 GB · 1 projects per framework

All prices net plus statutory VAT. For businesses only, not for consumers. As of 16 October 2026.

You order using a form. We review your order, confirm it by email and activate your account. You receive the invoice by email and pay by bank transfer.

Monthly €456 View summary

Pricing FAQ

What is the contract term?

Both billing options have a minimum term of 12 months. List prices apply to annual payment in advance; monthly payment carries a surcharge of 15 %.

Does the subscription renew automatically?

Yes, by 12 months each time. We remind you by email 90 and 30 days before renewal.

How can I cancel?

Up to 3 months before the end of the term, directly in the portal under “Licence and usage”. We confirm the cancellation by email.

Can the prices change?

We change our list prices at most once a year. Your price for a running subscription applies until the end of the term. We announce an increase by e-mail at least four months before the renewal; you can then cancel free of charge until the cancellation deadline. There is no automatic link to a price index. An increase is no more than 8 % per renewal.

What happens to my data after the contract ends?

The main user keeps read access for 12 months: read and export everything, e.g. the compliance package as a ZIP with documents, tables, reports and evidence files. Other accounts are locked but not deleted. After that the data is deleted following prior notice. After a trial without booking, a shorter period of 90 days applies, read only.

Can I try it for free?

Yes, for 14 days without payment details, with a sample project if you like. Without booking, the trial ends automatically and the account switches to read-only mode for 90 days (read only, then deletion after prior notice).

Can I upgrade or downgrade later?

Upgrades (modules, users, storage, projects) take effect immediately and are charged pro rata. Downgrades take effect at the end of the term.

How do I pay?

By card, SEPA direct debit or invoice with bank transfer. Payment is handled by our payment provider Stripe; we do not store payment details. All prices net plus VAT, business customers only.

Where is the data hosted?

On servers in Germany. Details can be found under “Security and data protection” and in the privacy policy.

Can I add support?

Yes. You can optionally add onboarding, implementation support and training from Complass, from the onboarding workshop to larger packages of hours; beyond that on request. The support is factual and organisational and not legal advice.

How is the size tier determined?

By the number of your employees: S up to 50, M up to 250, L up to 1,000. Employee access for all employees of your tier is included, as are 1, 3 or 10 sites. Each additional site costs €15 per month.

When do I need an Enterprise quote?

You book up to 3 companies yourself; each further one costs €150 per month. If you have more than 3 companies or more than 1,000 employees, we prepare an individual Enterprise quote for you. Sites, users and assets are no reason for one: you book them as add-ons in the configurator.

What does it cost my suppliers?

Nothing. Supplier accounts are free of charge; only the suppliers you manage in Complass are counted.